Customer Survey

We would like your comments about this webpage so that we can improve our service to you. Please complete the brief customer survey below of two questions plus comments. Thank you for your help.

Initially we advise you to courteously approach the person/company causing you a problem. They may not realise you are being affected by their activities.

If this offers no improvement and you are a resident within the district of East Cambridgeshire contact us with the details of your complaint and we will send you diary sheets to complete

Write to:

Domestic Team
East Cambridgeshire District Council
The Grange
Nutholt Lane
Ely, Cambs

Telephone: 01353-665555

Alternatively, you can complete an online report form below:

On return of the diary sheets or online form to the Council, Officers can assess if further action is necessary and they will advise you accordingly.

It may be that an informal word from the Council solves the problem, or it may be that further investigation and monitoring will be required to assess the potential for more action.