We Take Your Privacy Very Seriously

East Cambridgeshire District Council is committed to having a clear statement about your privacy and way we use the data we can collect about you when you are using this website. East Cambridgeshire District Council is the Data Controller for the purposes of the Data Protection Act 1998.

Information which you send to us through our website (either by email or through electronic forms) will be treated as follows:

  • We will keep it no longer than we reasonably believe is necessary.
  • We will use it only for the purpose for which you sent it, except that
  • We collect statistics about visits to the site to create management information about frequently hit pages and web searches. However, it will be used in such a way that your identity will not be involved. This information is used to provide better services via the website.

If you provide your email address or other details to us we will only use that information regarding your specific request. It will not be used for direct marketing purposes. You will not receive unsolicited paper or electronic mail from us as a result of using an electronic form unless we explicitly ask for and get your permission. We will not pass on your e-mail address or any of your personal details to other organisations.

See our also data protection page about how we look after and use your personal information.

This policy applies to the East Cambridgeshire District Council website but not to sites to which we provide links.

Cookies - What They Are and Why We Use Them

Due to changes in EU legislation we need to start asking for your consent to store cookies on your device (eg your computer).

From now on you will see a pop up appear on our site asking you to either allow or disallow cookies.

Introduction to Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.  Cookies are useful because they allow a website to recognise a user's device.  For additional information on cookies please use the links on the right hand side of this page.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.  The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.  A list of all the cookies used on this website by category is set out below.

Some features on this site will not function if you do not allow cookies.

When you first enter our site we place analytics cookies on your device to help us understand how customers use our site. We use this to improve your customer experience. If you choose not to allow cookies we will not place these or any more cookies on your device during your visit.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, eg payments.  Without these cookies services you have asked for, like paying a bill, cannot be provided.

Category 1 Cookies on this site


This cookie is from our secure payments site and is essential for the correct functioning of the payment application. It is normally deleted when you close your browser.  It contains no data that could be used by other web sites or in the future by this web site.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors to to most often, and if they get error messages from web pages.  These cookies don't collect information that identifies a visitor.  All information these cookies collect is aggregated and therefore anonymous.  It is only used to improve how a website works.

Category 2 Cookies on this site Cookie


These are cookies from Google Analytics and are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for an overview of privacy at Google

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your IP address) and provide enchanced, more personal features.  For instances a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.  these cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.  They may also be used to provide services that you have asked for such as watching a video or commenting on a blog.  The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 3 Cookies on this site Cookie Names



These cookies control the cookie pop up icon and remember whether you have said you'll allow our site's cookies or not.