Your Rights and Safety

You are entitled to free help and advice from a Jobcentre Plus adviser if you are unemployed and looking for work.
Your Jobcentre Plus adviser can help you:
  • look for a job vacancy most suited to your skills
  • write a CV and covering letter
  • fill out an application form
  • prepare for an interview
Find more practical help and advice when looking for a job through the National Careers Service and the Money Advice Service.

Find jobs on websites, by email and by text

Many jobs are advertised online, either on job search websites or on specific vacancies pages on company websites.
If you are getting Jobseeker’s Allowance, you will be sent emails and text messages about job vacancies. It will not cost you anything to get the texts, and you do not have to reply.
You will need to set up an email address to get jobs by email and apply for jobs online. You can find a free email service on the internet. Your Jobcentre Plus adviser can help you.
You can use a computer to access the internet for free at your local Jobcentre Plus office or in your local library.
You could be eligible for help towards the cost of travelling to a job interview. Speak to your Jobcentre Plus adviser.

Safety and security when looking for work

To make sure you are safe when looking for a job and going to interviews, you should never:
  • pay any fees upfront for help with job searches or training
  • let the interview take place in your own home
  • talk about personal matters that have nothing to do with the job
  • accept a lift from the person interviewing you
  • give out personal details about yourself or your finances until you have a job offer, eg your bank details, National Insurance number, date of birth, driving licence or utility bill information
Some job adverts have a number to call for more information. Check the cost - these could be premium rate charges.

For further information: