I am a Guest from Ukraine

I am a Guest from Ukraine

Welcome Packs and Information

East Cambridgeshire District Council have produced a welcome pack:

If you require an accessible version of this document, please contact us on 01353 665555, or email East Cambs District Council Customer Services, letting us know your requirements.

We have produced a guidance video with the assistance of Bogdana, a Ukrainian guest in the East Cambs district. The video sets out some helpful tasks for Ukrainian guests to do during the first week in the UK, such as setting up a bank account, registering with a GP surgery, applying for school placements and getting a UK SIM card. Please watch video here.

The intention of the video is to help guests feel welcomed, with this in mind we chose to create the video with a guest speaking in Ukrainian for non-Ukrainian speaking persons we have created this PDF of what is being discussed during the video.

How Are You East Cambs

Visit the How Are You (HAY) website to access information on support and activities available in the East Cambs district to help you to start making a life in the UK.

Community Hub

Each Thursday between 10am-1pm a Community Hub is held at the Lighthouse Centre, 13 Lynn Road, Ely CB7 4EG. A warm welcome and friendly atmosphere for hosts and guests to meet and socialise, with a free play area and activities for the children, along with refreshments for all attending. This is an opportunity to meet organisations and to discuss any queries you may have regarding schools, benefits, healthcare, employment and housing. Free to attend, this is a friendly and safe environment to seek support and advice.

The British Red Cross has produced a leaflet to help Ukrainian nationals who have recently arrived in the UK to understand their rights and find out about services they can access:

ESOL (English Speakers of Other Languages) classes and other information

The WEA (Workers' Educational Association) are the largest voluntary sector provider of adult education in England and Scotland. Referrals are invited for ESOL courses starting in September, email WEA for more information.

Cambridge Regional College offer a range of courses and further education, including ESOL classes, more information is available in the Cambridge Regional College welcome brochure.

Department for Work and Pensions support for Ukrainians arriving in the UK

Details regarding benefits, obtaining a National Insurance Number and job seeking:

Homes for Ukraine Scheme - When will I receive my £200 subsistence payment?

Guests will receive their £200 subsistence payment when the Council completes their welfare check.  This will normally take place three or four days after your arrival.

Laptops for Guests

Cambridge Refugee Resettlement Campaign is partnering with 'Laptops 4 Learning’ - a company that refurbishes tech devices obtained from companies and educational establishments and recycles them, cleansed and ready for use by people in need who are facing situations in their lives which will be helped by having access to working tech.

The guest, or host (on behalf of the guest) under the Homes for Ukraine scheme, can complete this form to request a device once the guest has arrived. The turnaround is around two weeks from the submission of a request. Further questions regarding the scheme can be emailed to Admin Team Ukraine Email.

Applying for education placements for children

Cambridgeshire County Council and Peterborough City Council have produced a guidance and application form for education placements for children of Ukrainian guests living in Cambridgeshire and Peterborough.

If there is no available space at a preferred school, owing to class sizes or the school year group is full, an alternative will be offered at the next nearest school with capacity. The family will have the right to appeal if they have not been offered a place at their preferred school(s).

Cambridgeshire County Council and Peterborough City Council Schools Appeal Team are available to help and support families. They can be contacted Monday to Friday, 9:00am to 17:00pm via Schools Admissions Appeals Email or telephone 01223 699256.

Helping children learn – guidance for parents of children who use English as an Additional Language (EAL)

The Bell Foundation has produced short, easy to understand guides for parents of students who use EAL, as guidance on how to get involved in school life and to help their child to learn.

Early years childcare

In England, early years care and education is not compulsory but is available for all children from 0 to 5 years of age, including children with Special Educational Needs or Disabilities, find out more about early years childcare.

Community Groups and Activities

Find details of local support groups, community groups and activities for all ages across East Cambridgeshire.

Young People

For information aimed at young people, including information on education, travel, wellbeing or local things to do, visit our youth pages.

Explore East Cambs

East Cambridgeshire is a beautiful place to explore and includes some stunning scenery and parks. Visit Explore East Cambs to find out more about what you can see and do in the area.

The Cambridgeshire Holiday Activities and Food (HAF) programme

The Cambridgeshire Holiday Activities and Food (HAF) programme offers holiday scheme places for free during the Easter, Summer and Christmas school holidays to eligible primary and secondary school children and young people. Please find out more on the link below:

How will my personal data be used as a Ukraine Guest?

Local authorities use information about basic details of guests (such as age, gender, arrival date) and hosts (such as location) to plan services and support, for example to make sure there are enough school places.  This information is shared with other local authorities, health services and relevant voluntary and community sector organisations. The information that is shared is not individually identifiable, only totals are shared.

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