Common examples of food complaints include:
foreign objects (something that should not be in your food)
poor food hygiene practices
dirty food premises
food past its ‘use by’ date
food you believe that has made you unwell
For a list of common food complaints and how best to deal with them, please use this link: Common Food Complaints.
Officers investigate complaints based on the risk to public health. They take enforcement action according to the Council’s Food and Safety Enforcement policy, operating procedures, statutory codes and guidance.
For further information, please contact the Commercial Team on firstname.lastname@example.org or telephone 01353 665555.