Help and advice for workers and employers on rights and obligations at work
Acas helpline and other resources
You can:
use the Acas Helpline Online to ask questions
look at the full A to Z of advice that Acas can give.
- call the Acas helpline:
Acas telephone helpline: 0300 123 1100
Acas telephone line helpline opening hours: Monday to Friday 8:00am to 6:00pm
Acas provides free and confidential advice to employers, employees and their representatives on employment rights, best practice and policies, and resolving workplace conflict. The helpline has a free translation service for over 100 languages.
You can ask Acas about:
Information about working time, rest breaks and holiday entitlement
Information about equality in the workplace
Information about working for an employment agency or gangmaster
Complaints
You can make a complaint about your employer or employment agency, or complain on behalf of someone else.
Your complaint will be directed to:
HM Revenue and Customs (HMRC), if it is about the National Minimum Wage
Employment Agency Standards inspectorate, if it is about employment agency legislation (except Agency Worker Regulations)
Gangmasters and Labour Abuse Authority (GLAA), if it is about agency workers in agriculture, horticulture, shellfish gathering or associated processing and packaging
Health and Safety Executive (HSE), if it is about working time issues, including maximum weekly working hours
the Agricultural Wages Team in the Rural Payments Agency, if it is about agricultural wages