Data Subject Access Requests

Your right to access your information

You are entitled to request access to any and all information that we hold about you. This is called a Data Subject Access Request; you will need to request this information in writing. To help you in this process we have prepared a form that you can download and complete. Please note that you will be required to provide proof of identity.  We must respond to you within one calendar month (however if we feel the request is complex we may ask for an extension of this period).
If any of the information we provide we respond to you with is incorrect, you must inform us, in writing, what information is incorrect and ask that it be corrected. If we do not agree that the information is incorrect you may ask us to record your disagreement.  There is no charge for a Data Subject Access Request; however a charge may be incurred if the request is deemed to be manifestly unfounded or excessive, particularly if it is repetitive.  In certain circumstances, it may be the case that your request is denied, if this is the case, we will write to you and inform you.
 
CCTV – Individuals have a right to see CCTV images if they are the subject of the recording, a Data Subject Access Request purely for CCTV data would result in your image only and nothing else.  A Data Subject Access Request does NOT allow you to receive other subject’s personal data, i.e. images of other people or vehicles, and so should not be used for this purpose.  If you, or your vehicle have been involved in an incident, the CCTV footage will need to be requested directly from the Police or your Insurance Company.  Please see: https://www.eastcambs.gov.uk/crime/ecdc-cctv-cameras-ely for further information