Accessibility Statement

This accessibility statement refers to www.eastcambs.gov.uk, this website is run by East Cambridgeshire District Council. We want as many people as possible to be able to use this website.This means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We have aldo made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible:

  • some PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we are not meeting accessibility requirements, please contact webmaster@eastcambs.gov.uk or tel: 01353 665555.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

East Cambridgeshire District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some PDF documents do not have specified headings, the headings do not follow a logical order and the first heading is not a H1, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 1.3.1 (adaptable)
  • Some PDF documents do not have a defined title, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 2.4.2 (navigable)
  • Some PDF documents do not specify a default language, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterin 3.11 (readable)
  • Some PDF documents are not tagged, so people using screen readers cannot access this information. This fails WCAG 2.1 success criterion 1.3.1 (adaptable)

We are in the process of reviewing these documents to fix their accessibility. When we publish new PDF documents, we will make sure that they meet accessibility standards.

Disproportionate burden

Fixing documents

Having carried out a detailed check of www.eastcambs.gov.uk, we have assessed that it would be a disproportionate burden within the meaning of the No. 2 Regulations to fix all documents published on www.eastcambs.gov.uk.
 
Historical agendas and minutes, FOI responses and SPD documents are rarely viewed, therefore they are not negatively impacting users with disabilities or impairments. For this reason, we do not believe the cost of time, effort and resource to fix all the documents is justified. 
 
We will focus on fixing the most viewed documents on www.eastcambs.gov.uk, and ensuring that new documents are accessible.

 

We believe that users will benefit most from us focusing our available resources on fixing the most used documents on www.eastcambs.gov.uk, and ensuring that new documents are accessible where they are required for essential services or used by people with disabilities.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDF and other documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, information leaflets and policy documents. We plan to either fix these or replace them with accessible HTML pages as soon as possible.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix historical agenda items.

Any new PDF or other documents we publish will meet accessibility standards.

Live Video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 18 August 2020. It was last reviewed on 4 September 2020.

This website was last tested on 21 August 2020. The test was carried out by Silktide who regularly test a random selection of 125 pages.