Contact Customer Services

We are open Monday to Thursday 8:45am to 5:00pm, Friday 8:45am to 4:30pn.

Online

Pay, apply and report online using our self service portal.

Telephone

Call us on  01353 665555

Email

Person

Our Customer Service Team can be found at The Grange Nutholt Lane Ely CB7 4EE
There are four self service kiosks in our reception available for use during office hours

Post

Write to us: East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, CB7 4EE

Emergencies

Outside of office hours and public holidays: 07710 978900
Emergency calls only including lost and stray dogs.  Please note we will only respond to stray dogs found in our area.  For all emergencies relating to roads or pathways, please call 101.