No. Payment must be made in full.

You can:

• contact our Customer Services Team on 01353 665555
• pay online via our website
• pay by internet banking:

Bank: NatWest
Sort Code: 52-41-19
Account Number: 43135897

Please use your FPN reference number as the payment reference.

Information on what to do if you are not responsible for the offence will be included in your original Fixed Penalty Notice and any reminder letters you have received.

Please contact East Cambridgeshire District Council Customer Services for advice and assistance:

• telephone: 01353 665555
• email: contactus@eastcambs.gov.uk

Please have your FPN reference number available when you get in touch.

A Fixed Penalty Notice (FPN) cannot be issued to an underage person. 

Evidence relating to a suspected offence should be submitted directly to the police. If evidence is sent to us, we will advise the person reporting the matter to submit it directly to the police for consideration.

If you wish to view evidence relating to an alleged breach of a PSPO, such as body-worn camera footage, you will need to submit a Data Subject Access Request (DSAR) to the police.

The police will be able to advise you on the process and whether the requested information can be disclosed.

The vehicles covered by the PSPO are listed in the Order itself. Please refer to the Order for full details:

If you are unsure whether your vehicle is included, please review the Order or contact us for further guidance.

Yes. The PSPO applies to land to which the public has access, whether by right or by permission. This includes private car parks that are accessible to the public.

For the full wording and extent of the restrictions, please refer to the PSPO Order:

No. Failing to wear a motorcycle helmet is a road traffic offence and is not covered by the PSPO.

If you wish to report a motorcyclist not wearing a helmet, please contact Cambridgeshire Constabulary on 101 or report it online via the police website. 

No. The PSPO applies to public places, meaning any place to which the public, or a section of the public, has access, whether by right or by express or implied permission.

Private residential spaces, such as household gardens and driveways that are not accessible to the public, would not be subject to enforcement under the PSPO. However, enforcement may apply where a driveway or other area is considered a public place at the time of the alleged breach because it is accessible to the public.

For the full definition and scope of the PSPO, please refer to the Order:

Yes. E-scooters are included within the scope of the PSPO. 

For the purposes of the PSPO, a motor vehicle is any vehicle that is powered mechanically (for example, electrically or by an engine) and is intended or adapted for use on roads. As e-scooters are mechanically powered vehicles, they fall within this definition.

The FPN is ultimately the responsibility of the person who was using the vehicle at the time of the alleged offence. As the registered keeper, the hire company will initially receive the notice. Because the hire company owns the vehicle, they will usually deal with the FPN in one of the following ways:

• Transferred Liability: The hire company may provide the hirer's details to the council. Once verified, the council will update its records and issue the FPN directly to the hirer.
• Payment and Reimbursement: The hire company may choose to pay the FPN and recover the cost from the hirer in accordance with the terms of the hire agreement.
• Administration Fees: The hire company may also charge an administration fee for processing the notice, in line with its own terms and conditions.

If a hire company provides the details of the hirer, we will update the records and reissue the FPN to the nominated individual where appropriate.

No. Reports of anti-social driving should be made directly to the police by calling 101 or using the appropriate online reporting channels.

The police are responsible for gathering evidence and investigating reports as a partner agency of East Cambridgeshire District Council. Where appropriate, we will issue Fixed Penalty Notices (FPNs) based on evidence provided by the police.

East Cambridgeshire District Council is responsible for:

• issuing Fixed Penalty Notices (FPNs)
• processing payments
• sending reminder letters
• taking cases to court where a FPN remains unpaid or unresolved

We can answer questions about these parts of the process. However, some enquiries may need to be redirected to the police or another organisation where they relate to matters outside our responsibility, such as evidence gathering, investigations, or police-held data.

Yes. There are legal powers under Section 172 of the Road Traffic Act 1988 that require certain individuals to provide information about the identity of a driver at the time of an alleged offence.

The registered keeper of the vehicle, and in some circumstances any other person who may have relevant information, must provide the details of the driver when requested.

Failing to provide this information, or providing false information, may constitute a separate criminal offence and could result in further enforcement action.

The police have legal powers to require information that may assist in identifying a person alleged to have committed an offence.

In relation to vehicles, Section 172 of the Road Traffic Act 1988 allows the police to require the registered keeper, or any other person who may have relevant information, to provide details that may help identify the offender at the time of the alleged offence.

Failure to provide information when lawfully required, or knowingly providing false information, may constitute a separate criminal offence and could result in further enforcement action.

If a case proceeds to court, court costs of £120 may be applied.