New bin service: Check where items belong Our new waste and recycling service started on 1 June. If you're unsure where an item belongs, use our Waste and Recycling Lookup to quickly find the right bin and help avoid contamination. Hide
Services List Topics Contact methods Contact information, opening hours, online services, emergency contact details, and ways to get in touch by phone, email, post, or in person. Formal complaints process Our formal complaints process, including how to make a complaint, response times and escalation stages. Payment methods Information on how to pay online, by bank transfer, cheque, or telephone, including payment details and contact information. Compliments How to leave a compliment about good service or staff, and how positive feedback is used to recognise and celebrate great customer experiences. Council drop-in clinics Advice and support around housing, benefits, money worries and energy costs, mental health, domestic abuse and drink and drug challenges. Our Customer Services Charter Guidance on our commitment to delivering high-quality, customer-focused services.
Contact methods Contact information, opening hours, online services, emergency contact details, and ways to get in touch by phone, email, post, or in person.
Formal complaints process Our formal complaints process, including how to make a complaint, response times and escalation stages.
Payment methods Information on how to pay online, by bank transfer, cheque, or telephone, including payment details and contact information.
Compliments How to leave a compliment about good service or staff, and how positive feedback is used to recognise and celebrate great customer experiences.
Council drop-in clinics Advice and support around housing, benefits, money worries and energy costs, mental health, domestic abuse and drink and drug challenges.
Our Customer Services Charter Guidance on our commitment to delivering high-quality, customer-focused services.
