Contact us

Services List

Topics

Contact methods

Contact information, opening hours, online services, emergency contact details, and ways to get in touch by phone, email, post, or in person.

Formal complaints process

Our formal complaints process, including how to make a complaint, response times and escalation stages.

Payment methods

Information on how to pay online, by bank transfer, cheque, or telephone, including payment details and contact information.

Compliments

How to leave a compliment about good service or staff, and how positive feedback is used to recognise and celebrate great customer experiences.

Council drop-in clinics

Advice and support around housing, benefits, money worries and energy costs, mental health, domestic abuse and drink and drug challenges.