Contact Customer Services

We are open Monday to Thursday 8:45am to 5pm, Friday 8:45am to 4:30pm.

Online

Pay, apply and report online using our self service portal

Telephone

Call us on 01353 665555

Email

Email us at ContactUs@eastcambs.gov.uk

Person

Our Customer Service Team can be found at The Grange, Nutholt Lane, Ely, CB7 4EE

There are four self serve kiosks in our reception available for use during office hours.

Post

Write to us: East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambridgeshire, CB7 4EE

Emergencies

Outside of office hours and public holidays: 07710 978900

Emergency calls only including lost and stray dogs. Please note we will only respond to stray dogs found in our area.