Useful organisations for people on benefits

Anglia Revenues Partnership  

Council Tax general queries: 01842 756567

Housing Benefit and Council Tax reduction scheme queries: 01842 756566
Housing Benefit overpayments queries: 01842 756569

Business rates queries: 01842 756568 

​​​​​​​Or visit Anglia Revenues Partnership’s website.

Postal address: Anglia Revenues Partnership, Breckland House, St Nicholas Street, Thetford, Norfolk, IP24 1BT

Jobcentre Plus  

Your local Jobcentre Plus can administer claims for Jobseeker's Allowance, Incapacity Benefit, Employment and Support Allowance and Income Support.  

Ely

Telephone: 01353 605426
52 Market Street, Ely, CB7 4LU  

Newmarket

Telephone: 0345 604 3719
Wellington Street, Newmarket, CB8 8SX  

Housing contacts

Sanctuary

Live chat: Sanctuary website

For non-urgent housing and repair enquiries use Sanctuary’s Contact Us form.

Telephone: 0800 131 3348 (landline)
Telephone: 0300 123 3511 (mobile)  

CHS Group  

CHS tenants and shared owners can use the myCHS online portal.

You can also use the CHS Group make an enquiry webpage.

Telephone: 0300 111 3555  
Office hours are Monday to Friday 9am to 5pm (except bank holidays)  

Flagship Homes  

Email: info@flagship-homes.co.uk or complete the Flagship Homes online form

Telephone: 0808 168 4555
The contact centre is open from 7am to 7pm Monday to Friday.  

Outside these hours, if you have an emergency repair (something which is causing significant damage to your home) you can contact them on the freephone number above  

Amplius (formerly Longhurst Group)  

Contact: Amplius contact page

Telephone: 0300 123 1745