You can report a missed collection from 3pm on the day of collection until the end of the next working day. Please check that your neighbours' bins have been collected and that no notification has been placed on your bins or sacks.
Fly-tipping is the illegal dumping of waste, find out more on our fly tipping webpages. Fly-tipping will normally be removed from town centres/shopping streets by the end of the next working day and other areas within three working days.
For further information on fly-tipping, please see our fly-tipping and illegal waste webpage.
Report a lost or broken wheeled bin
If your wheeled bins are lost or they have been damaged and no longer usable then please report this to us.
Report a wheeled bin return issue
If you are having an issue with where with your wheeled bin is being returned to, please get in touch.
Report a full litter or dog waste bin
Every effort is made to empty litter and dog waste bins on a regular basis. However, if you see any over-flowing litter or dog waste bins please report this to us.
For a full list of our forms, please visit our self-service portal.