Collection information

East Cambs Street Scene (ECSS) is the company owned by East Cambridgeshire District Council to provide the recycling and waste service across the district.

Moving house

If you have just moved, or are about to move, you can request a new customer pack. This will include wheeled bins, a supply of black waste sacks and a collections calendar. Your welcome pack will be delivered within 10 working days. 

Once your bins have been delivered, it is your responsibility to keep them safe. You should mark them clearly with your house name or number to prevent them from going missing or being stolen. 

Request a new customer pack

New build properties

It is the house owner's responsibility to pay for the delivery of their bin delivery to new properties if the developer has not done so. The current delivery and administration charge for a set of blue and green lidded wheeled bins is £60.50. To apply for bins for a new build, please request a new customer pack.

Alternative collections

An alterative service is offered only where properties are considered by ECSS to be unsuitable for wheeled bin services. Collections are carried out at the same time as wheeled bin collections, and the same requirements regarding collection points and times apply.

Request clear sacks

Report brown sacks not left

Recycling collections are made using clear plastic sacks. The same materials can be included as the blue wheeled bins, but please do not include broken glass because of the risk of injury to collection crews.

Food and garden waste collections are made using brown paper sacks. The same materials can be placed in brown sack as in green wheeled bins. Up to 4 sacks will be replaced per collection.