Payments
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Bulky waste collections
Request a bulky waste collection
We offer a residential bulky waste collection service for household items. This collection service is not suitable for businesses.
We currently charge £31.70 for 3 household items. Fridges and freezers are £31.70 each as this requires additional handling costs. Extra items that have not been paid for will not be collected.
Providing we receive your request before midday on Friday, we aim to collect from you within 7 working days.
Cancellations, amendments, or additions are accepted up to and including the Friday before collection. We do not issue refunds.
Examples of items we collect
- fridges/freezers (£31.70 each)
- living room furniture, for example, sofas and armchairs
- bedroom furniture, for example, bed bases and mattresses
- kitchen appliances, for example, washing machines and dishwashers
- garden furniture
Examples of items we do not collect
- construction and/or building waste
- external doors
- kitchen units
- pallets and fence panels
- live batteries
Please check for information about the items accepted at your local Household Recycling Centre.
Prior to collection
Prior to collection, you must ensure that:
- all items booked for are left at the edge of your property, next to the public highway, by 7am on your arranged collection day
- the maximum size of any item is limited to 6'6" (202cm) at its longest point. Please ensure all items are broken down as much as reasonably possible
- any glass items are to be wrapped or covered
- any fuel tanks are to be fully emptied
If items are not presented according to our guidelines above, it may result in a non-collection and the collection would need to be rearranged.
Other options
If you have furniture that is clean and in good condition it may be suitable to donate. Some local charity groups can reuse old furniture and electrical goods, and some may collect for free, for more details visit Reuse or Emmaus.
Missed bulky waste collections
If you have booked and paid for a bulky waste collection, and it has not taken place on the agreed date, please let us know as soon as possible: