Organisations that can help with homelessness

If you are worried about homelessness please speak to us in the first instance. 

If you are not sure about your situation you can always call us on 01353 665555 to book an appointment or you can come to the council offices to see one of our advisers at our drop-in clinics. 

If you need to contact us outside of office hours in an emergency, please call: 07710 978900

Young people

Children's Social Care at Cambridgeshire County Council
Address: Cambridgeshire County Council, Noble House, St Thomas’s Place, Ely, CB7 4EX 

Supported housing

The CHS Group is a charitable organisation providing housing, care and community services to people in East Cambridgeshire:

  • 16 to 64 year olds in East Cambridgeshire who are homeless or at risk of homelessness
  • homeless families with support needs
  • single people who are homeless and have support needs
  • teenage parents
  • women fleeing domestic abuse
  • offenders or people at risk of offending
  • people with learning disabilities
  • people with mental health difficulties
  • people who use drugs and alcohol 

Support can include:

  • finding a home and setting up a tenancy
  • keeping the home safe and secure
  • setting up a budget and paying bills
  • developing life skills
  • accessing education, training and employment
  • help with literacy and numeracy
  • help with accessing other services 

Organisations offering help for homeless people

Shelter - Housing and homelessness charity. Free helpline 0808 800 4444

Crisis - Homelessness charity focusing on helping people who cannot get support elsewhere.

The Samaritans - If you need someone to talk to. The Samaritans won't judge or tell you what to do.

Debt and finances

Money Helper - Free government run service offering advice and information, calculators and budget planners. 

Domestic abuse

Women’s Aid - Provide crisis accommodation for women in abusive or violent relationships.

National Domestic Abuse Helpline - 0808 2000 247

Men's Advice Line - 0808 801 0327 

Find people

Missing People - 116 000

Migrant support

Migrant Help UK - Protecting people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. Free helpline 0808 8010 503

Young People (aged 16-25) 

Centrepoint - 0808 800 0661

The Mix - 0808 808 4994 

LGQBT (aged 16-25) 

Albert Kennedy Trust - 020 7831 6562