The following organisations all have a duty to refer people who are homeless, or are threatened with homelessness, to a local housing authority of the service user's choice:
- emergency departments
- hospitals in their function of providing inpatient care
- Jobcentres in England
- prisons
- probation services (including community rehabilitation companies)
- the Secretary of State for Defence in relation to a member of the regular armed forces
- secure colleges
- secure training centres
- social service authorities (both adult and children)
- urgent treatment centres
- young offenders institutes
- youth offending teams
Make a homelessness referral
Requirements of the duty to refer
The service user must consent to the referral being made.
The consent can be made in writing or given orally (see the section below), although the person referring should follow the agreed processes set out in their organisation’s internal guidance, if applicable.
If you as an organisation have any queries please do contact us:
Telephone: 01353 665555
Email: housingservices@eastcambs.gov.uk
