Householders contact East Camb District Council to discuss eligibility and if appropriate make a referral to an appropriate installer.
The home visit is conducted by the installer or their representative. If the property is suitable for upgrades an application form is fully completed and signed by the householder. Evidence supporting the application is gathered as outlined in the application form.
The application form and scheme eligibility evidence (PDF's/ photos taken on mobile phone or tablet) are submitted by the installer/ lead generator to East Cambs District Council. The householder is supplied with the installer's contact details should they wish to enquire about their application status. (East Cambs District Council cannot provide updates on applications)
East Cambs District Council assesses the application and eligibility evidence. If the applicant qualifies, a completed Local Authority Declaration is signed and returned to the installer.
The installation company carry out the installation(s): leaving the resident with contact details and any warranties/ guarantees as required.
A signed declaration of eligibility from us does not guarantee the installation of any improvements, as the final decision is made by the installer who considers the suitability of the improvement for your house and whether the improvement will increase your homes levels of energy efficiency or not.