Online services and payments
Due to essential maintenance taking place between Saturday 13 September at 8am until Sunday 14 September at 8am our online services and payment system will be unavailable. We apologise for any inconvenience caused.
Smell gas: 0800 111 999
HSE Gas Safety Advice Line: 0800 300 363
Check an engineer is gas safe registered
The Health and Safety Executive’s website contains information residents, landlords and businesses need to know in order to manage gas appliances and equipment safely. It also tells you what to do in an emergency.
Visit the Health and Safety Executive page on domestic gas health and safety.
Cadent - the UK’s largest gas distribution network covering the East of England