Details on pest control and fly tipping cases
Request received 21 September 2026
1. In each of the calendar years 2023, 2024 and 2025, how many pest-related complaints, reports or service requests did the council receive, broken down by pest type: rats; mice; bedbugs; cockroaches; wasps; fleas; ants; other? If you do not record by pest type, please give the total.
2. In each of the calendar years 2023, 2024 and 2025, how many pest control treatments or callouts at residents' homes did the council carry out, or arrange through a contractor?
3. In each of the calendar years 2023, 2024 and 2025, how many fly-tipping incidents did the council record?
4. As at the date of your response: (a) does the council offer a pest control service to residents for their homes (yes/no), and if it has been withdrawn or reduced since 2015, in which year? (b) is the service delivered in-house or by a contractor, and if so, which? (c) what is the standard charge to a resident for a rat treatment, and for a bedbug treatment, including VAT? (d) which residents, if any, qualify for free or discounted treatment? (e) the web address of your pest control page.
Responded 7 October 2026
1. 2023 - 56 requests to the council for advice regarding pests. Type of pest is not recorded separately but majority are reports of sightings of rats. 2024 - 48 requests to the council for advice regarding pests. As above. 2025– 67 requests to the council for advice regarding pests. As above.
2. 2023 – the council does not operate a pest control treatment service. We do not arrange call outs by private contractors, unless undertaking works in default as part of enforcement action. Visits by officers are undertaken to premises when required, to assess land or premises for potential harborage or infestations. Enforcement action taken in the form of service of formal notices when land is considered either to have an infestation, or be in a condition likely to attract or provide harborage for vermin etc. 0 notices served for pests in 2023. Informal advice, community protection warnings for baiting and clearance of overgrown land or gardens, and leaflet drops are commonly used methods for addressing residents’ concerns/reports of pests. 2024 – As above. 1 notice served under Prevention of Damage by Pests Act 1949. 2025– As above. 0 notices served for pests in 2025.
3.
2023 – 444
2024 – 432
2025 – 448
4.
(a)No
(b)N/A
(c) N/A
(d) N/A
(e) https://eastcambs.gov.uk/services/environmental-health/animals/pest-control