FOI/EIR 26/27-034-Data requests

Number of data requests received for past three years

Received 9 April 2026

I would like to request the following information regarding how your organisation manages its statutory obligations under the Freedom of Information Act 2000 and UK GDPR (Subject Access Requests abbreviated as SAR):

Management of Freedom of Information Requests:
1.For each of the last three financial years, please provide the number of FOI requests received.
2.For each of the last three financial years, please provide the number of FOI requests responded to within the statutory timeframe.
3.Please confirm whether the requests for FOI are managed by a centralised team (Information Governance/GDPR/Data Protection) or by individual departments/service areas or a Hybrid model (please describe briefly if hybrid)
4.Please provide the number of staff members (FTE/PTE if available) dedicated to handling FOI requests.

Management of Subject Access Requests:
1.For each of the last three financial years, please provide the number of SAR requests received.
2.For each of the last three financial years, please provide the number of SAR requests responded to within the statutory timeframe.
3.Please confirm whether the requests for SAR are managed by a centralised team (Information Governance/GDPR/Data Protection) or by individual departments/service areas or a Hybrid model (please describe briefly if hybrid)
4.Please provide the number of staff members (FTE/PTE if available) dedicated to handling SAR requests.

Responded 14 April 2026

Management of Freedom of Information Requests:
1.
2023/24 – 532
2024/25 – 535
2025/26 – 617

2.
2023/24 - 506
2024/25 - 528
2025/26 - 605

3. Hybrid model. The Information Manager facilitates all FOI requests, logs, answers where possible using held data, open data and if appropriate, exemptions. All remaining FOI requests are sent to Service Leads for answering. Answers are then sent back to the Information Officer for review and dispatch.

4. One Information Manager (0.66 FTE equivalent).

Management of Subject Access Requests:

1.
2023/24 – 9
2024/25 - 12
2025/26 - 20

2.
2023/24 - 8
2024/25 - 12
2025/26 – 17

3. Hybrid model. The Information Manager facilitates all DSAR requests, sends out to Service Leads, who send all held information back. The Information Manager prepares file for release including reviewing and redacting.

4. One Information Manager (0.66 FTE equivalent).