Report a scam. Call Action Fraud on 0300 123 2040
Never give your Council Tax number or bank details to anyone who calls and requests them.
Professional fraudsters will try various techniques and tactics to get money out of you.
In one incident, a resident received a call from “Ely Council” saying she was due a credit on her Council Tax bill. The caller then asked for her account details so the money could be paid back. Please be aware we would never call demanding personal information.
Our bills, including arrears notices and refunds are sent out by post, and any online information is requested via the council's or Anglian Revenues Partnership’s website.
We also accept payments via our secure web-based system or by telephone.
If you are in any doubt, do not respond, please get in touch with us directly or call the police.
If you receive a scam phone call or email asking for your bank details or to click links, you can report it in the following ways:
For more information on scams visit Anglia Revenue’s Partnership’s website or call 0845 072 6000 to speak to an advisor.