CCTV and body worn cameras

These pages contain information about the use of CCTV in the district and how the council use body worn cameras.

CCTV

East Cambridgeshire District Council owns and maintains CCTV cameras at a number of council owned car parks and buildings.  These cameras are record only and are not live monitored.  

The aim of any district council CCTV camera is to monitor council car parks and buildings for the purposes of community safety; including the prevention and detection of crime and anti-social behaviour.  

Other CCTV cameras in the district  

The City of Ely Council is responsible for CCTV in the city centre of Ely and the town centre of Soham.  For details of these CCTV cameras and their operation please visit the City of Ely Council website.

How to request CCTV footage  

if you require CCTV footage because your vehicle has been involved in an incident in one of our car parks, you should report the incident to your insurance company or solicitor. They will then obtain the relevant footage by completing our CCTV request form.  

If you require CCTV footage because you have been involved in an incident, you will need to report this to the police and obtain a crime reference number. The police can then request the relevant footage as part of their investigation, by completing our CCTV request form.  

Please be aware that the CCTV images are only retained for a maximum of 28 days, after which time the data is overwritten. Therefore, all requests for data need to be made as quickly as possible after the incident occurs. Sufficient and accurate information about the time, date and place of the incident should be provided to enable us to locate the information (it is suggested that within one hour of accuracy would be a reasonable requirement).  

Please note: we must be satisfied that the request is legitimate and genuine before any images can be released.  

Further information about requesting CCTV footage of yourself can be found on GOV.UK's website.

If you have any questions please email dataprotection@eastcambs.gov.uk  

The council has completed its self-assessment against the standards offered by the Surveillance Camera Commissioner. The self-assessment is available to view below:  

Body worn video cameras  

Body worn video (BWV) cameras are used by some of the council’s enforcement officers. This includes, but is not limited to, car park wardens, riverside officers, planning enforcement officers and environmental health officers.  

Body worn video cameras will not be routinely recording or monitoring on a continuous basis and will only be switched on when an incident is occurring or is suspected to occur.  

Body worn video cameras privacy notice

This privacy notice explains what information we collect in relation to body worn video, the reasons for collecting this information and who we may share this information with. The notice also details your rights to access this information.  

We commit to:  

  • keep your records safe and accurate  
  • only keep your data as long as we have to  
  • collect, store and use your data in a way that does not break any data protection laws  

Why we need your personal data  

The legal basis for processing your data is Article 6.1 (e) of the UK General Data Protection Regulations, as it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.  

What information we collect    

We process data to include images and audio recording, as well as the potential to collect sensitive (special category) personal data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sexual orientation, and criminal offences and convictions, to the extent that this data is visible in the images or audio recorded by our BWV cameras.  

In addition, persons, unrelated to any specific interaction between council officers and any individuals being specifically recorded, may find their activities captured on a body worn video. To some degree, this is inevitable since a camera lens or microphone is non-discriminatory and captures what is seen or heard. A Data Protection Impact Assessment has been completed regarding the use of body worn video camera.  

How we use your information  

The primary purpose of BWV devices is to promote the safety of officers and to enable them to collect evidence. The BWV footage is used to gather evidence in respect of the investigation of any offence or suspected offence for both internal and external investigations. It can also act as a deterrent to acts of aggression and verbal/physical abuse towards council officers.  

How we share your information    

BWV footage may be shared internally with officers who need to review incidents. We may also share with law enforcement agencies, prosecution agencies, legal representatives and third parties where it is lawful to do so.  

We may disclose information when necessary to prevent risk of harm to an individual.  

How do we keep your personal information secure  

Video footage is taken from the BMV devices and backed up to the council's data storage device. The council is committed to compliance with the Information Commissioner's Office's Data Protection Code of Practice for Surveillance Cameras and Personal Data, the Home Office's Surveillance Camera Code of Practice and the Surveillance Camera Commissioners Office.  

Our staff are trained to make them aware of how to handle personal information, and how and when to report when something goes wrong.  

How long we hold your information  

All data will be stored for 30 days before automatic deletion. Should images be needed for evidential purposes, they will be retained for six months after any legal proceedings have concluded.

Your right to access your information  

You can request access to information that we hold about you. This is called a Data Subject Access Request; you will need to request this information in writing and provide proof of identity. We must respond to you within one calendar month (however if we feel the request is complex we may ask for an extension of this period).  

If the information we provide is incorrect you must write to us and tell us what information is incorrect and ask that it be corrected. If we do not agree that the information is incorrect you may ask us to record your disagreement. There is no charge for this service; however, a charge maybe incurred if the request is deemed to be manifestly unfounded or excessive, particularly if it is repetitive. In certain circumstances, it may be the case that your request is denied and will write to you and inform you if that is the case.  

Where to find out more about your rights  

The government has set out data protection principles and rights for you that we must follow when using your personal data. These principles and rights are detailed in the Data Protection Act. How we comply with these principles and rights is explained in our Data Protection Guidance.

Complaints  

If you wish to complain about the way in which your personal data has been processed then your complaint will be dealt in accordance with our Complaint's Procedure if you are still unhappy with the decision, you have a right of appeal to the ICO.  

Contacting East Cambridgeshire District Council  

If you have any questions or comments about this Privacy Notice please contact: The Data Protection Officer, The Grange, Nutholt Lane, Ely, Cambs, CB7 4EE.

Email dataprotection@eastcambs.gov.uk