Organisations offering citizen rights advice

This page provides details of organisations that can help provide general advice and support for citizens. 

Housing and homelessness advice

Debt and money advice

Domestic abuse or violence

You might be able to get free and confidential advice from Civil Legal Advice as part of legal aid if you’re in England or Wales.

You may get legal aid if your home is at risk. They offer advice to people in debt who are on a low income or on benefits. Help is also available on other topics including housing, family, welfare benefits (Upper Tribunal appeals and above), discrimination and education.

You may be entitled to a free half an hour over the phone or appointed via an agreed list of solicitors.

Visit legal aid

Telephone: 0845 345 4345 

Gingerbread

Gingerbread is a charity supporting single parent families to live secure, happy and fulfilling lives.

Visit Gingerbread

Tel: 0207 428 5400 

Age UK

Age UK offers free advice and support for the over 55s.

Visit Age UK

Telephone: 0800 678 1602 

Centrepoint

Centrepoint provides homeless young people with accommodation, health support and life skills to get them back into education, training and employment.

Visit Centrepoint

Telephone: 0800 587 5158 

SSAFA The Armed Forces Charity

SSAFA is an organisation which offers free advice and support for the armed forces, veterans and their families.

Visit SSAFA Armed Forces Charity

Telephone: 0800 731 4880

Veterans Gateway  

Veterans Gateway is an organisation which offers free advice and support for the armed forces, veterans and their families.

Visit Veterans Gateway

Unlock  

Unlock is an organisation which provides a voice and support for people who are facing stigma and obstacles because of their criminal record, often long after they have served their sentence.

Visit Unlock

Telephone: 01634 247350