Service Delivery Plans 2018/19

The Council is committed to achieving its corporate objectives and to improving the economy, efficiency and effectiveness of its services.

The Service Delivery Plan is the public facing expression of our approach to performance management. The purpose of the Service Delivery Plan is to describe what we will be doing to deliver on our duty to secure continuous improvement. It sets out the areas of improvement we will be focussing on during the coming year and explains our rationale for doing so.

ServiceAnnual PlanSix Month Progress Reports
Building ControlBuilding Control Service Delivery Plan 2018/19Building Control Six Month Update Report
Communities and PartnershipsCommunities and Partnerships Service Delivery Plan 2018/19 
Customer ServicesCustomer Services Service Delivery Plan 2018/19Customer Services Six Month Update Report
Democratic ServicesDemocratic Services Service Delivery Plan 2018/19Democratic Services Six Month Update Report
Environmental ServicesEnvironmental Services Service Delivery Plan 2018/19Environmental Services Six Month Update Report
Financial ServicesFinancial Services Service Delivery Plan 2018/19Financial Services Six Month Update Report
Housing and Community SafetyHousing and Community Safety Service Delivery Plan 2018/19Housing and Community Safety Six Month Update Report
Human ResourcesHuman Resources Service Delivery Plan 2018/19Human Resources Six Month Update Report
ICT ServicesICT Services Service Delivery Plan 2018/19ICT Services Six Month Update Report
Infrastructure and Strategic HousingInfrastructure and Strategic Housing Service Delivery Plan 2018/19Infrastructure and Strategic Housing Six Month Update Report
Legal ServicesLegal Services Service Delivery Plan 2018/19Legal Services Six Month Update Report
Leisure ServicesLeisure Services Service Delivery Plan 2018/19 
LicensingLicensing Service Delivery Plan 2018/19Licensing Six Month Update Report
Open Spaces and FacilitiesOpen Spaces and Facilities Service Delivery Plan 2018/19 
Performance ManagementPerformance Management Service Delivery Plan 2018/19Performance Management Six Month Update Report
Planning ServicesPlanning Services Service Delivery Plan 2018/19Planning Services Six Month Update Report
ReprographicsReprographics Service Delivery Plan 2018/19Reprographics Six Month Update Report
Strategic PlanningStrategic Planning Service Delivery Plan 2018/19Strategic Planning Six Month Update Report
Waste ServicesWaste Services 2018/19Waste Services Six Month Update Report