Ely Shopmobility Scheme

A free service for anyone who finds it difficult to get about town

Shopmobility is a scheme to provide electrically powered scooters and manual wheelchairs to help people who have limited mobility - through permanent or temporary disablement, accident, illness, or pregnancy - to shop and use the other facilities in Ely. The service must be pre-booked.

Where is it located?

The office at Ely Museum in Market Street, Ely. This provides easy access to all the town centre has to offer, including the Cathedral, shops, tourist and leisure attractions.

Where can I park?

There are parking spaces for people using Shopmobility in the adjoining car park belonging to East Cambridgeshire District Council (based at The Grange). The entrance is off Nutholt Lane.

How much will it cost?

There is no charge for using the mobility aids, however positive identification of name and address is required - a driver's licence or utility bill, for example - before a mobility aid will be issued.

Making a booking

To ensure that suitable aid is available, telephone the Museum on 01353-666655 in advance. The Museum's opening times are 10.30am - 5.30pm.

Ely Shopmobility will be open on Thursday, Friday and Saturday between 10.30am - 1.00pm and 2.00pm - 4.00pm

Arriving at Shopmobility

By car - go to the East Cambridgeshire District Council car park, which has an entrance in Nutholt Lane. You can let Shopmobility know when you arrive by the intercom, which is inside the car park. The Museum has a pedestrian entrance in Market Street close to the bus terminus.

Registration at the Shopmobility Centre

On arrival a member of staff will ask you for proof of identity. You will also be required to sign a simple form for insurance purposes.

If you are unfamiliar with using an electically powered scooter or wheelchair, a member of staff will show you how it works. When you are both confident and happy, off you go. At the end of your visit return the equipment to the Centre by the time agreed - it's as simple as that.